Payment Posting Representative

Payment Posting Representative

MSM is growing and adding key roles to our Medical Billing Department.

General Description

The Payment Posting Representative is responsible for posting of payments, adjustments, correspondence denials, and refunds.

Essential Duties

  • Accurate/Efficient use of GE Centricity system keyboard and ten-key.
  • Post personal checks and credit card payments from patients.
  • Post insurance checks and appropriate adjustments from insurance companies.
  • Submit credit card information for authorization to clients who process credit cards in their offices.
  • Process electronic remits weekly from the GPMS E-Commerce Control Database.
  • Print EOBs from payer sites for those clients that have an EFT deposit with no electronic remit, i.e. Aetna.
  • Post correspondence denials and acknowledgements with transaction message codes.

Desired Skills and Expertise

  • Excellent customer service skills.
  • Ability to maintain a high level of confidentiality for patient protected health information in accordance with legal requirements and company policy.
  • Strong critical-thinking skills.
  • Excellent verbal communication and written communication skills.
  • Excellent follow-through and time-management skills.


    Bachelor’s degree in healthcare administration, or related area, and at least one year of relevant experience in payment posting, or an equivalent combination of education and experience, preferred.

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Create A Promising Future.
Providing our dedicated and knowledgeable employees with an outstanding work environment, competitive compensation and an exceptional benefits package has resulted in being awarded “The Orange County Register’s Top Workplaces” honor for two consecutive years. This award indicates a promising future for both MSM and our employees.