Lynn Gleason, Revenue Cycle Manager

Lynn Gleason joined MSM when it was founded in 1989. Lynn took a hiatus in 2000 to pursue other interests while continuing to provide part-time consultative services to MSM clients. She possesses over twenty five years of experience in billing operations, front office processes and procedures, as well as revenue cycle management. Since her return to MSM in 2009, Lynn has taken over management of the reimbursement and administrative support teams.

Relevant Experience

  • Developed strategies to manage and respond to payer requests for overpayments
  • Assists clients to resolve credit balances with contracted health plans and government payers to meet regulatory and or contracted requirements
  • Ensures accurate and timely application of cash posting to patient accounts
  • Ensures accurate and timely responses are made to appeals and claim mailings that require additional documentation
  • Responds to variance reporting for under payments to ensure full contracted reimbursement is received for all clients


  • A.A., Medical Office Procedures, Santa Ana College, Santa Ana, CA
  • B.A., Organizational Management, Vanguard University, Costa Mesa, CA